Greetings from Disney Parks! Thank you for writing to us. We sincerely appreciate your loyalty to Disney and your interest in the services we offer to our Guests with disabilities. I personally want to assure you that your message has been received. Depending on the nature of your request and the amount of research required, our response time may vary; however, a member of my Guest Experience Services Team will contact you within three days. Additional information is available online about services for Guests with disabilities at the Disneyland Resort and the Walt Disney World Resort. If you are visiting Disney Parks within the next seven days and need immediate assistance, please call us at (407) 560-2547, Monday through Friday between the hours of 9:00am and 5:00pm (EST). We may also be reached Sunday and Saturday between the hours of 10:00am and 5:00pm (EST). Again, thank you for your message. We look forward to assisting you soon. Sincerely, Debbie Bellavia-Hart Director, Guest Experience Services Domestic Theme Parks and Resorts